2023 Chrysler Pacifica

10 Recalls · 100 Complaints · 0 Crashes · 2 Fires

Critical

10

Recalls

100

Complaints

2

Fires

No crashes reported

The 2023 Chrysler Pacifica has 10 recalls and 100 owner complaints filed with NHTSA. No crashes have been reported. 2 fires have been reported. The most common issue involves back over prevention: sensing system: camera. Compare this to the 2022 Chrysler Pacifica which had 8 recalls.

Recalls (10)

ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES
Jan 17, 2023

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Consequence

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US w...

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Jul 20, 2023

Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.

Consequence

A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy

Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1...

PARK OUTSIDE — Fire risk, do not park in a garage
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Nov 9, 2023

Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.

Consequence

A fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notificatio...

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Mar 14, 2024

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L,...

Consequence

An air bag that does not deploy in a crash can increase the risk of injury.

Remedy

Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may cont...

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Jun 13, 2024

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the r...

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC c...

Owner Complaints (100)

Jan 2, 2026
MN

BOTH front door actuators have failed. Can NOT open the front passenger side door at ALL and the front driver side door will ONLY OPEN from the INSIDE. My passenger had to exit the vehicle through the front passenger side window when the door malfunctioned in January. Then about 2 weeks later we could no longer open the front driver's side door from the outside. The vehicle is available for inspection upon request. My front seat passenger was trapped in the car. Luckily the window was able to roll down and my passenger was limber enough to crawl out through the window.

Dec 14, 2024
TX

Over a year ago, my vehicles engine began ticking. On 12/14/2024, while driving the vehicle, it developed a rod knock, went into a limp mode and was towed back to our house. I eventually took the vehicle to Honda in Beaumont, Tx where they did an inspection of the vehicle and verbally told me it was the crankshaft, but would not provide me any documentation stating that. According to the lady at the desk, the service tech had never seen or heard of an issue like this in these vans. I was quoted almost $10,000 to replace the engine with a salvage yard engine with almost as many miles on it. I knew prior to taking it to Honda that there was a recall that did not cover my vehicle regarding this same issue. The vehicle is still parked at my house being started occasionally to keep battery charged.

Feb 18, 2026
OH

I was sold this 2024 Mazda cx30 from Ken ganley kia located in mentor Ohio (44060) the vehicle started showing major electrical issues. when they occur I have no control of the functions of anything in the cabin (infotainment, heat/air, braking system,) just to name a few. My wife and I were assured we were purchasing a good safe and reliable used vehicle. I feel this vehicle is extremely unsafe and unpredictable and ken ganley kia of mentor refuse to take this unsafe vehicle back or even pay for the repairs. I am utterly disappointed such a big name in the auto industry could turn there back on a customer not only that let a young family pull off in a unpredictable electrical nightmare of a vehicle and refuse to stand by it.

Jan 12, 2026
CA

While driving through west Los Angeles, the vehicle suddenly began emitting white smoke from the engine compartment. There were no prior warning lights, messages, or symptoms indicating a problem. The smoke quickly intensified and turned dark. Thick smoke filled the air, and the cockpit, with the smell of toxic fumes. I safely maneuvered to the shoulder and exited the vehicle with my passenger. Flames erupted from the front of the vehicle. We called 911, which dispatched the fire department. The LAFD responded, cutting open the hood in order to extinguish the fire. The vehicle was towed to a yard following the incident. The vehicle and its contents were declared a total loss.   BWM North America dispatched a technician to inspect the vehicle. After inspection, the manufacturer indicated that the starter was the source of the fire. At the time of the incident, the vehicle was subject to a safety recall related to the starter with no remedy available. The failure occurred without warning. Both occupants were exposed to heavy smoke.

Fire
Feb 27, 2026
TN

we've had to replace the engine. Twice and the electric power steering quit, working completely.And now they want five thousand dollars to replace it.When it's a known problem.

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Source: NHTSA (National Highway Traffic Safety Administration). Data reflects all recalls and owner complaints on file.