NHTSA Recall 23V204000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELMar 24, 2023· Daimler Vans USA, LLC

Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

Consequence

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

Affected Vehicles

YearMakeModel
2019Mercedes-BenzSPRINTER 1500
2020Mercedes-BenzSPRINTER 3500
2022Mercedes-BenzSPRINTER 3500
2019Mercedes-BenzSPRINTER 4500
2020Mercedes-BenzSPRINTER 4500

Related Recalls

Helpful Guides